FAQ Air-conditioning

Wine Cellar Air Conditioners

1. Why install an air conditioner in a wine cellar ?

A wine cellar air conditioner helps maintain a stable temperature and controlled humidity, essential for proper preservation and optimal aging of your bottles. It protects your wine from climate variations, extreme heat or cold, and prevents corks from drying out.

2. How to choose the right air conditioner for my wine cellar ?

Choosing the right air conditioner depends on several factors :

  • Cellar Volume : Each model is designed for a specific capacity (e.g., up to 25 m³, 50 m³, 80 m³, etc.).
  • Cellar Configuration : The best choice depends on your wine cellar layout and adjacent rooms.
  • Type of Installation : Built-in, split, integrated, or door-mounted units.
  • Cellar Insulation : Proper insulation stabilizes the temperature, reduces energy consumption, and maintains the ideal humidity level for your bottles.
  • Glass Surfaces : Some wine cellars require specific models to compensate for thermal loss.

Need advice ? We help you choose the best model for your setup.

3. What is the ideal temperature for a wine cellar ?

The recommended temperature for a wine cellar is between 10°C and 16°C, with an ideal range of 12-13°C and humidity levels between 50% and 80% HR. Our air conditioners are designed to maintain these conditions optimally and consistently.

4. Where should I install my wine cellar air conditioner ?

The installation depends on the model :

  • Built-in : Passes through a wall and vents hot air outside.
  • Split System : Includes an indoor and an outdoor unit for quieter operation.
  • Door-Mounted : Integrated directly into the cellar door for a discreet installation (for wine cellars up to 15 m³).
  • Integrated : Designed for wine cellars with specific constraints.

Tip : Ensure proper airflow around the unit for efficient cooling.

5. Are wine cellar air conditioners noisy ?

Our air conditioners feature anti-vibration systems and silent turbines to minimize noise. Split systems (two-part units) are especially recommended for noise reduction, as the compressor is placed outside the cellar.

6. How much energy does an air conditioner consume ?

Our air conditioners are designed for optimized energy consumption. The actual energy usage depends on the model, cellar size, and insulation. Thanks to advanced technologies, such as the reaction turbine on the condenser side, power consumption remains efficient while ensuring optimal performance. Some models use INVERTER technology, further reducing noise and energy use.

7. How to maintain my wine cellar air conditioner ?

Regular maintenance ensures optimal performance and extends the lifespan of your unit:

  • Filter Replacement : At least once a year for optimal air quality.
  • Vent Cleaning : Prevents blockages that could affect performance.
  • Humidity Drain Check : Ensures proper water drainage.

Simple maintenance : A well-maintained unit runs more efficiently and lasts longer.

8. Does a wine cellar air conditioner also manage humidity ?

Yes ! Our air conditioners include humidity evacuation to prevent excess condensation while maintaining an ideal humidity level between 50% and 80%. In rare cases, an additional cellar humidifier may be needed.

9. How long does a wine cellar air conditioner last ?

With proper maintenance, a wine cellar air conditioner can last 10 to 15 years. Our models are built with high-quality components, ensuring reliability and longevity.

10. How to install a wine cellar air conditioner ?

Installation varies by model :

  • Built-in and door-mounted units : Simple installation, requiring a wall or door cutout.
  • Split systems : More technical installation, requiring an outdoor unit (usually done by a professional).
  • Integrated models : Need customization based on the cellar’s design.

Advice: Check our installation guide or hire a professional for a secure setup.

11. What is the warranty on WineCooler & WineMaster ?

Our wine cellar air conditioners come with a two-year manufacturer’s warranty.

12. Where to buy a wine cellar air conditioner ?

Our air conditioners are available on our official website and through specialized resellers. We always recommend purchasing from trusted sources to ensure an authentic product and quality after-sales support.

13. Can I install an air conditioner in a non-insulated cellar ?

It is highly recommended to insulate your cellar before installing an air conditioner. Poor insulation leads to higher energy consumption and reduced efficiency.

Solution : Opt for proper wine cellar insulation (walls, ceiling, door) before installing your air conditioner.

14. Can I control my air conditioner remotely ?

Yes ! Certain WineMaster models are compatible with “WineMaster Connect”, allowing you to monitor temperature and humidity in real-time.

15. What should I do if my air conditioner breaks down ?

If your air conditioner stops working properly :

  • Check the power supply and connections.
  • Ensure the filter is clean.
  • Verify the humidity drainage system.
  • Contact our customer service if the issue persists.

Need assistance ? Our team is available for any technical support.

After-Sales Service

Our customer support team and technicians are available for assistance, troubleshooting, and repairs.

Our services include :
✅ On-site or remote diagnosis and advice.
✅ Repairs or replacements.
✅ Spare parts and filter orders.
✅ Maintenance and servicing.
✅ Defective part replacement.

Contact Us !
By email : [email protected]
or by telephone +41 (0)22 320 79 20
for fast and efficient support !